Polycom SoundPoint IP335 VoIP Phone

SHIPPING

All laptops and PC are sent via DPD 1 day tracked delivery. DPD will send an update on the day of delivery with a 1 hour time slot

We aim to dispatch items within a 2 working days unless otherwise stated

All items are securely and protectively packaged in plain packaging with no indication of the contents

RETURNS POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
Example - Any item not in its original condition, is damaged or missing parts for reasons not due to our error 

What's Covered:

Our 1-year Return to Base Hardware Warranty covers any hardware issues related to the device and its accompanying accessories.

Additionally, if you encounter any Service or Replace warnings regarding the battery during the warranty period, rest assured that we will provide a free replacement.

What's Not Covered:

It's important to note that our warranty does not extend to faults or issues arising from accidental damage, neglect, misuse, normal wear and tear, or any unauthorized alterations or repairs. Engaging in such activities without our prior approval will invalidate the warranty.

All of our tech is refurbished to the highest standards, ensuring a long and reliable life for your device. We offer Grade A, B, and C units, allowing you to choose the condition that best suits your needs:

Grade A – Excellent condition with minimal to no signs of use.

Grade B – Good condition with light scuffs or scratches.

Grade C – Fair condition with noticeable cosmetic wear but fully functional.

For more details, visit our Grading Guide

📦 All laptops come with a charger and UK plug unless stated otherwise.